What Families Are Saying
We are honored to serve families during one of life's most tender moments. Here are some of the kind words they've shared with us.
"When we lost our dog Biscuit after 14 years, we were absolutely devastated. The team at CLS handled everything with such gentleness and care — they walked us through every step, answered every question, and made sure we felt supported the whole way. Receiving his paw print keepsake brought us to tears in the best way. We couldn't have asked for a more compassionate experience."
"CLS treated our cat Luna as if she were their own. We chose private cremation and they explained every detail of the process beforehand so we knew exactly what to expect. Her remains were returned in a beautiful wooden urn within two days. I will always be grateful for the dignity and kindness shown to our family during such a hard time."
"I had never gone through this before and didn't know what to expect. The staff answered every question patiently and never made me feel rushed. We chose aqua cremation for our rabbit Pepper and they explained the process so clearly and compassionately. Knowing it was a gentler, more eco-friendly option gave us real peace of mind."
"Our veterinarian recommended CLS and we are so glad they did. They came to our home to pick up Max, which meant everything to us — we didn't have to leave during the hardest part. From that first call to receiving his ashes, every interaction was warm and professional. The paw print memorial they made is something our whole family will treasure forever."
"Losing Rosie was heartbreaking, but CLS made the process as peaceful as it could possibly be. They offered home pickup, kept us informed at every stage, and never once made us feel like we were just a transaction. The communal cremation was affordable and handled with the same care as everything else. I've already recommended them to two friends."
"I appreciated how transparent CLS was about pricing from the very first call — no surprises, no upselling, just honest answers. It meant so much to know our bird Charlie was treated with genuine respect. They even followed up a few days later to check on us. That kind of thoughtfulness is rare and it made all the difference."
"CLS went above and beyond for our whole family. Daisy passed on a Saturday evening and they were available and calm and kind — not rushed at all. They walked us through the keepsake options and helped us choose a memorial that felt right. I cannot say enough good things about this team. They truly care."
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